[Resolved]  Micromax — Canvas Spark Q380 Worst Service Experience

Address:

Mumbai City, Maharashtra

Hi, My name is Shilpa Shah, i have Canvas Spark purchased from Snapdeal on 6th may 2015, IMEI no. [protected]. JOB SHEET no "W[protected]" This mail is regarding worst service experience being faced from authorised Micromax service center in Ghatkopar that is Jai Ganesh mobile point to the customer. I gave my mobile for the second time as the app itself were getting downloaded automatically. People in service center were giving the false suggestion just to delete apps and doing factory setting reset etc. which indeed didn't worked out.W previously my mobile phone was take for almost more then 32 days in the first service time. This time the told to give me in 20 days and when called on there phone no they don't even bothered to pick up the call even the phone no are cutted down on the JOB SHEET "W[protected]" after this 20 days when going to get cell from the service center. that person told that it would take more 7 days and allotted me with new job sheet no. that is "W[protected]"and by same calling on customer care phone no they told me about more 20 days inshort my phone was taken for more then 52 days + more which will start from today in 6 months. i wanted to claim for DOA policy which on first service which they didnt allowed me to do so. expecting a quick "REPLY" and ""HELP" from Micromax. Thank you, Shilpa Shah