Micromax — careless and rude attitude of micromax service center jaipur

Address:

Jaipur, Rajasthan

i've bought a new micromax canvas 2 smart phone worth rupees 10500 with 2 years extended warranty from the "mobile store". in starting it was working fine but after a month it creates problem for me, after that i take it to official service center of micromax, than after so many trip to service center i've got my phone repaired after a month. then from that day my phone worked fine for 7-8 months than my touch was not working fine. again i take it to service center, at the time they said that my phone will get repaired in just 2 to 3 days, then i keep goes to service center to take my phone back but they never gave my phone. after more than 1 month they handover me my phone. than on the same day my phone again creates some serious problem i.e now my touch was not working and also mic was'nt working . i was so harassed by this, then again in next few days i take to service center they again take time and again give me my phone without repairing it. many times this happens. now also they have my phone but its not repaired. they talk so rudely to us. i am so harrased by them i seriously want to take some legal action against them. i want my money back or i want to replace my phone.