| Address: | Allahabad, Uttar Pradesh |
Jobsheet No- R1407FUPE10753116
I like to say that it was my fault to support a cheap brand called
Micromax, it was just my mistake to believe that this company is
providing a good quality products to their consumers, but now, i’m
just regreting that why i choose such a cheap brand called
Micromax.
About 11days ago from today, i purchased android smart phone
name- Micromax Canvas Engage A091, colour- Grey, from my near
by shop. It was just working fine but within one week of purchase,
the phone starts misbehaving like screen gets unresponsive & its
capcitive option button automatically starts to work on its own (i
did’nt touch it) and this not the only problem, when i go to MMX
service station of Allahabad, name- Radio Centre, i was totally get
insane mad!
What type of people they kept in their service station, they were just
seems to be uneducated & having lack of knowledge & they even
don’t know how to talk to the constumer.Anyways, this is not the
only thing which makes me angry, when i showed my faulty handset
to the service persons and tell the problem then they said that it
takes about 1 month to repair it becouse their is a lack of necessary
parts to repair my handset! What are you doing Micromax? if you
don’t wanna support your consumer then why you people open
serivce station! Move on Micromax, if you continue this type to
activities then you people are no more longer.
Its been about 2 days from today, I dos'nt get any reply of my send mails to Micromax + the given helpline no. on the box pack dos'nt exists! This activities clearly shows that they just not more than a fraud company. Was this information helpful? | 
On 27.06.2014, I purchase their brand's android smart phone model- Canvas Engage A091 (without knowing that they are of cheap quality) with a hope of supporting an Indian brand & with a belive that this company is providing good quality products to their constumers ( I was my biggest mistake to belive & choose this fraud brand).
Within one week of purchase, my newly purchase phone gets an issue o[censored]nresponsive touch & misbehaving of capacitive option buttons (proof of cheap & inferior quality). With off-mood, I decided to show this problem to their official service centre of Allahabad name- Radio Centre (althrough, I was better to simply throw the in dustbin instead of showing or submitting to their service centre) with my bad-luck, I experience a very inferior service from them, all the working staff were seems to be uneducated ( having lack of any technical knowledge) even they don't know that how to talk to the constumers! ( proof of poor after sale support)
At that time, I was no other option left rather than submitting my handset in the hell of Micromax service centre! I submitted my handset on 08.07.2014 .The service person said that it will take about 1month to repair it because their is lack of necessary part to repair my handset (again, poor of inferior service)
At same day, I tried to inform about the same to their constumer care by mailing & calling, but the neither works; they never reply of my sent mails nor pickup my calls (again, proof of poor after sale support) And what to tell about their official service centre! whenever I call them to know the status of phone, they simply disconnect my call! (great fraud activity)
Jobsheet No.- N[protected]
Till date, I have no idea about the status of my phone, which is been kept in their service centre from more than than 2 weeks.
So, its a request to all that never think to purchase any Micromax device, if you wanna save your hard-earned money & don't want to handle the same problem just like me!
Regards,
Udit Verma
e-mail- [protected]@gmail.com
phone- [protected]
Thanks to put your valued time to read this post, now you're safe to being get cheated by this fraud company!