Micromax — Cheating and bad service

Address:Tinsukia, Assam

I bought one Micromax Canvas Tab P666 with IMEI: [protected] online from the micromax website. I got it through D2Hshop.com. The purchase date was 8/6/ 2015. When I received it I realised that it is defective. The complaint was Sim Card not detecting. So I gave it in Micromax service centre, Tinsukia, Assam on 22/6/2015. They told me that it cant be repaired by them and they have to sent it to Gudgaon and it will take almost one month.After three weeks I got a message that it is repaired and I can collect it from service centre. I went there and found that it is not repaired and same complaint is there. They told me that my Tab is not repairable and it will be replaced from the head office. They took back the old Job Sheet and gave me a new one dated 16/7/2015 and the Job sheet Number is *E[protected]* . I have not received it till now. When I ask the service centre they are telling some silly reasons and when I call customer care no [protected] they say that it is already dispatched and is with service centre. The service centre people say that it is not despatched from the head office.What I should do? Now it is going to be two months since I bought it and I never used it. So now I need my money back and I need the reply as soon as possible over phone or by Email. Now I regret deeply that I bought Micromax Product and will never do so. My Phone number is [protected] or [protected] and My Email ID is [protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information