Micromax — Complaint regarding D.O.

Address:

Aligarh, Uttar Pradesh

Dear Sir, We purchased a handset Micromax A 311 (Nitro) from a nearby retailer M/s Varshney Mobile Point, Ramghat road, Aligarh. We didn't found the set upto our expectations and there were some defects which was determined as the sim was persued. The set was returned to the service centre where they made a D.O. against the purchase. We duly returned the D.O. to the dealer. Now the problem is that the dealer is not giving any other set or model in exchange. He is again and again lingering the matter The Sales person Mr, Love deep Singh is also not responding to the matter. The distributor M/s Ideal Agencies is also not taking any necessary steps regarding the matter. Kindly sort out the matter as soon as possible, otherwise we will be forced to file a case against you in the consumer forum. Please acknowledge this complaint as a prior notice to you.