Micromax — Complaint Regarding Newly Purchased Mobile Phone ( YUREKA - A05510 )

Address:

Jammu, Jammu and Kashmir

I have purchased a new mobile phone named micromax yu-yureka model number-A05510 three months ago exclusively from AMAZON.IN ... But unfortunately the display and touch screen of the aforesaid mobile phone got damaged and completely broken. However as routine procedure and formality, i made several visits to the authorized service centre in my own respective city to purchase and replace the display respectively.. but i subsequently failed in all my attempts because of non-availability of the spare parts of this specific model...then i contacted customer care center and registered a formal complaint of the same and gave all the required details of the damaged mobile... but to my disappointment, no action has been taken till date to resolve my issue...then even i posted online queries and complaints regarding the same but there too i was neglected as a regular and esteemed customer... Further i made a request by calling on this number[protected], that too 3-4 times, as i was forced to do the same because of no action taken on ur part...i even tried to contact the customer care helplines viz. {1) [protected], 2) [protected] 3) [protected] } through my mobile number but the numbers are not working and consequently i was unable to establish a contact with the appropriate authorities, due to which i am suffering badly for last 2-3 months and subsequently lacking in my communication circle & efforts which is also affecting my professional life too!! So, it is strongly requested to ur good self to kindly resolve my issue at an earliest and arrange a call with me by the representative o[censored]r appropriate authority to discuss the issue in detail and subsequently send the the required spare(touch/display) of the aforesaid mobile phone, immediately... for this purpose, i am sharing my details once again Sd/- R.K. TIKOO C/O Trikuta Apartments, sector-4, extension Trikuta Nagar ...pincode- 180012 JAMMU CITY (J&K STATE) (M):- +91-[protected] PHONE MODEL- YUREKA (A05510) IMEI NUMBERS:- [protected] & [protected]