Micromax — Could not repair a handset even after 1 and a half month

Address:

Chandigarh, Punjab

Dear Forum I would like to put this in your kind notice that Micromax could not repair a handset even after 1 and a half month. when ever i visit their Service centre or call to customer care department they always ask me to wait for another 20 days. They don't have any satisfactory answer the just feel sorry and ask you to keep waiting. This is my worst ever experience with any company. Please suggest whom to contact... Is there any process to complaint online to consumer forum. Handset given on 6th July 2015 Visited Service centre 3 times:- they always say to wait for ten day each time i visited. Called twice to customer care:- they always say to wait for another 20 days.