Micromax — Damaged and old mobile given by micromax to anusha limaye-job sheet number[protected] | |||||
Hello Sir/Madam, My wife purchased Micromax Juice mobile in Dec’14 from Paragon Mobile shop, Gokhale Road, Thane, Maharashtra but after 9 months her mobile screen was gone/invisible. So then she reached out to the Micromax gallery/service center on 12th Oct’15 which near to Makhmali Talao, Thane and submitted mobile for repairing. After 3 months Micromax Gallery/Service Center officer (Rakesh) gave her old mobile as a replacement of new mobile which was submitted for repairing by my wife. Mobile given by Micromax gallery/service center officer is already damaged to the corner side and its quite old. My wife had already highlighted those concerns(old & damaged mobile) to the officer but officer replied that “you need to reach out to the customer care of Micromax mobile”. Also officer said that, “you will get new mobile as a replacement from Micromax Mobile.” So Kindly look into this issue and provide new mobile as soon as possible. Here are some details; Name –Sau.Anusha Abhijeet Limaye Mob-[protected] Job sheet Number[protected] Note-Thane Micromax service center is already send the mail to your department regarding the above issue. Regards, Abhijeet Limaye Mob-[protected] Mail [protected]@gmail.com Was this information helpful? | |||||
Micromax Informatics customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.
Regards,
Team Micromax