Micromax — Defected hand set - Canvas netro A311

Address:

Chandigarh, Haryana

Dear team, I have purchased Canvas netro A311 from ebay.in worth Rs. 9000 on 21May15. The Handset delivered to me is defective and the defect is that sim slot 1 is not working. Called the ebay to replace the defective one but they denied as they also received this from micromax so they will not be able to replace only i have to get it repaired from Micomax Service centre. I have sent hand set on 30 May for repair and they told me it will take 15 days. Till today i have not received my handset back. It is almost more than 1 months i dont have my mobile with me. Whenever we call them for the mobile phone they are saying more 15 days. What sort of company is yours, customer is your first priority and you are making us wait. Worst experience i have with you guys. with this sort of service i will never recommend any one to purchase micromax mobile I need my Mobile phone repaired within this week