Micromax — Delay in deliver of handset by the service center

Address:

Bangalore, Karnataka

Hi I believed in the quality of the product and technology which the company use to say through the advertisement and promo of different media. On purchasing the Company Flagship Model Canvas 4 A 210 in january, 2014, since then i have used the phone less and more, its been with the service center for repairing for the reason/ fault best known to the company and their technicians. Even after giving the phone to so called authorized service center of the company, they don't fulfill the time commitment, mentioned by them and giving some weird reason that the parts have not been received from the company end and other stories. They are so unmannered, that they do not properly respond to the us, making us feel as if, we made the choice of buying the MICROMAX product and hence we must suffer at our own stake of money and time loss. I hereby mention the details of the job sheet and details of the service center where i have submitted my phone as on[protected], making a commitment to delivery it within 10 days. Job Sheet No - S[protected] Name of the service center with address: M/S Mobileseva D NO 791, shop no 6, first floor, Narayan Reddy Building Marathalli, Ring Road Junction Bangalore-560037 Telephone no:[protected], [protected] I expect positive and prompt action to be necessitated from the company end at the earliest. Remember once the company losses the faith of the customer, no one can stop the company from being ruin.