[Resolved]  Micromax — delay in handset repairing

Address:

Kolkata, West Bengal

My job sheet no. Is : E[protected]. My handset model no.MicroMax bolt A26. My handset is under Warranty. There was a minor software glitch because of which my handset was not starting. I submitted my handset on 13/10/2014 at micromax service center mentioned below : M/S CSD INCEPTION, 104 AUROBINDO SARANI, HATHIBAGAN MORE, KOLKATA - 700006 I haven;t received my Handset till now (i.e.19/12/2014) 2 months have passed, They are telling me that it will take time we have sent it somewhere else. Yesterday I called them and they told me that handset has been departed from their higher replacement center on Monday it hasn't arrived here yet. They are saying it will arrive by 22/12/2014. Now which courier service takes 8 days to deliver a domestic parcel, I have already suffered for 2 months. A minor software problem which can be repaired within hours in the outside market has taken more than 65 days. please take severe action against these so that i can get back my handset ASAP. Thank You