Micromax — Delay in Mobile Service

Address:Mumbai City, Maharashtra

Hi I Prakash Satpute, registered complaint on 19th May 2015, my complaint number is "W[protected]". Problem is mobile not charge properly. As Per Reported for your end are follow : - 4904 Display Black Lines - 5301 Charging/Battery No Charging Also I am taking follow of this complaint from last 31 days, but no one reply or proper response from your end. On 19th May Swastik Telecom committed to me problem will resolve in 15 days, but I did not get any call from them, so I had call up on 3rd June 2015, that time they inform me to call customer care ( [protected] ), so I had call up on customer care immediately, they also gave me 20 days more time to resolve the complaint Today completed 20 days to complaint, but no response from Swastik Telecom and also Customer care, there fore In between I had call up to customer care 3 times on 10th June, 17th June and 23rd June, but every time they were giving me 20 days times. I really not happy with this pathetic service. I requesting to you help me in this case, and give solution ASAP.
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information