[Resolved]  Micromax — delayed service of the service centre at kharagpur,west bengal

Address:Paschim Medinipur, West Bengal

Sir dt[protected] On[protected] I deposited my micromax mobile with the authorised service centre of your's at kharagpur, west bengal!they run this service centre in the name of 'belief'!I had a display problem and the lady on counter told me that she will inform me the details of service required in the afternoon!Till date i am waiting for her phone call!on the contrary I called the centre twice and the recipient lady uttered the same words of informing me at the afternoon!I want to know from you, is this service centre a fake one?if not when the "phone call"in waiting will reach me?I like Micromax mobiles for their large ranges of sets and the service threrafter!Now due to this callousness of your service centre i am to purchase a new set and Sir please tell me under this circumstances can I opt for a micromax mobile? My complain number--imei no--[protected], bills folio no-17074! my ph no-[protected] and email id is--swapan.[protected]@gmail.com, hope you will look into the matter and bring back my confidence in your products! Thankig You! Swapan roy
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Comments

Hi Swapan,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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