Micromax — Display not working poor responce of Maicromax care centre

Address:

Rewari, Haryana

Back ground : We have purchase the mobile and within the week display not working detail as below Model : A255 Date of Purchase : 2/6/2105 IMEI No : [protected] Dealer Name : Mobile café Shop no 208 Shiv Chock Model Town Rewari (HAY ) Ph- [protected] Current Situation : We visited more than 10 time but customer care not ready to attend the problem we have many time waited more than 2 -3 hrs, Only they are attending the customer who is going to pay for service such new case not ready to attend the complaint after many request just update the software and return back We have update three time software but still not resolved, today a person who is knowing the customer care person visited with us than they have submitted the hand set and ask it will take 30days to resolve the problem below is the detail of customer care M/S Expert Communication solutions 282 R Model Town Near Maharana Pratap chock rewari ( HR) Pin : 123401 tin no [protected] Set hand over date : 9/7/2015 Request : Pls. support to get the hand set with in the week, if the lead time of such 30days to resolve the problem, Pls change the hand set new or return the money Why the person can buy the set such cost of 15.5 K and car must be taken care of complain Looking forward your quick response and support