Micromax — Display touch screen doesnt working (model a93)

Address:144001

I have a handset of micromax a93, which touch screen does not move after sometimes of silence mode. i contact with your service centre gopal telecom, 1st floor, nirmal complex, jalandhar, punjab, they advise me to replace the mother board and approxiamate expenses will be rs.2, 000/-. i have given the phone to them for repairing on 17.6.16 vide docket no. n[protected].
Till today my phone has not repair and they informed me that spare parts is not available with company. also they are requested today to get return the phone without repairing.
Now i want to know why company has released this type of phone which parts are not available in workshop as wel as micromax company.
Further you are requested to advise for how can i get my phone in running condition.

Thanks,
Sudipta mandal
Contact no.:[protected]; [protected]
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I have a handset of Micromax A93, which touch screen does not move after sometimes of silence mode.I contact with your service centre Gopal Telecom, 1st floor, Nirmal Complex, Jalandhar, Punjab, they advise me to replace the mother board and approxiamate expenses will be Rs.2, 000/-. I have given the phone to them for repairing on 17.6.16 vide Docket no.N[protected].
Till today my phone has not repair and they informed me that spare parts is not available with company.Also they are requested today to get return the phone without repairing.
Now I want to know why company has released this type of phone which parts are not available in workshop as wel as micromax company.
Further you are requested to advise for how can I get my phone in running condition.

Thanks,
Sudipta Mandal
Contact no.:[protected]; [protected]
Dear Concern,

I am waiting for the results.

Thanks,
Sudipta Mandal
HP: [protected];[protected]
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax
Hello,
I am sorry to say that it is very very bad experience with Micromax, now they are asking that your job sheet is closed whereas my handset lying at service centre and job sheet no.N[protected] in my hand.They are not asking to their service centre Gopal Telecom at jalandhar (contact no.[protected]) that why they closed this job sheet without repairing the same nor return the handset.

Now I recommended to my all freinds to don't go to deal with micromax any products as their bad service and non-available of spare parts.

Thanks,
Sudipta Mandal

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