Micromax — E313/poor service

Address:Mohali, Punjab, 140603
Website:www.micromaxinfo.com

I have purchase micromax xpress 2 in august 2015 just in 3 month display had a color issue, i have given my phone to M/s ABACUS SYSTEMS your care center in Mani majra Chandigarh on 15/12/2015 for display color issue he told you can take your phone after 10 day but when i call after 10 days the care center person said wait for more 15 days i ask that how would i manage without phone for more 15 days Secondly please give me my phone and when you get the display please call me, care center person told me call to customer care number or mail to micro max mail id, Till date i dont know my phone status, just in 3 months from buying date color problem in display that means that the company are selling faulty products to your customers, please tell me what is my fault and please do the needful
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Jan 07, 2016
Updated by devendarrawat
I have purchase micromax xpress 2 in august 2015 just in 3 month display had a color issue, i have given my phone to M/s ABACUS SYSTEMS your care center in Mani majra Chandigarh on 15/12/2015 for display color issue he told you can take your phone after 10 day but when i call after 10 days the care center person said wait for more 15 days i ask that how would i manage without phone for more 15 days Secondly please give me my phone and when you get the display please call me, care center person told me call to customer care number or mail to micro max mail id, yesterday i visited on service center to query of my phone the center person told me wait for 15 to 20 days we dont have display so picked my phone back without repair because i dont have another phone and my company mails was also config in my phone, just in 3 months from buying date color problem in display that means that the company are selling faulty products to your customers, please tell me what is my fault and please do the needful, please change my phone with new one or my money back
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information