Micromax Electronics — Led tv

Address:

Mumbai City, Maharashtra, 400050

Dear sir/madam,
This in reference regarding our led tv micromax no:50b5000fhd 127cm. Purchaced dated 23/03/2015 through snapdeal . Due to some techinical problem the led tv was not in a working condition, hence we complained the service center dated 24/07/2015 complain no:mh[protected], the technician checked and informed us that something needs to be replaced hence he went without resolving the issue . After day to day follow up with the service center manager mr. Deepak started sending technician on weekly basis but non of them could resolve this issue, but every time the technician only made report sheets for the visit they had come for, the last technician who had visited told us that they would replace the led tv but yet there is no hope of we getting a new television till date .


Below mentioned are the complain no.
Name :- sunil parwani
Model no.:- micromax 50b5000fhd 127 cm

Order no.: [protected]

Register contact no.[protected] first complain login - 24 july 2015
Register contact no.[protected] second complain login - 16th feb 2016 mh[protected]
Third time complain login - 5th march 2016 mh[protected]
Forth time complain login - 22 march 2016 mh[protected]

Tomorrow called your customer executive mr. Ravi call back request forwarded he said expected call within 2 hours.


i would like to know that micromax being an brand has not even bothered to intervene and take this matter serious .
My humble request to micro max is kindly look into this matter and resolve this asap.


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Thanks & regards
Mr.Ritesh parab
(+91-[protected])