Micromax — Fake,Bad and unexpected After Sales Service.

Address:

Mumbai City, Maharashtra

Since I have been a loyal customer of Micromax Company for last four years. The company has given excellent service to me for all these years. I received a Minor screen problem on January 22, 2015. It was unexpected as I am using Micromax brand since long time but this was first problem in my recently purchased handset. I went to the local branch of Micromax Company in Borivali west, Mumbai to solve it on the day it arrived. Given period of my mobile repair was 25 days it has been completed by service center now again 1 month time again is given by service cener hence, dissappointed please cooperate & do it as earlier as possible Since it was my very bad and unexpected experience. If Not having the parts of mobile please provide me another handset. Very very very bad experience. I'm sure that you will take it in your concern.The company's local branch is unnecessarily giving the umwanted reson & service of the such a single handset. This is wrong and I can sue the company in consumer court as per The Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982. I don't want to go that extent. Therefore, I'm writing this letter to tell you. I'm sending it to higher division complaint with this letter. As since me & my family members are using this company's handset & further we will be in choisy in selecting brand with this experience. Please look into this matter as soon as possible. If that does not happen then I need to go to the consumer forum with my appeal. Waiting for your reply. My Mobile details are Mentioned below. Handset model : Canvas HD(A116i). IMEI / ESN No : [protected] / [protected]. Job sheet date : 23/01/2015. Job sheet no.: W[protected]. Branch Name & Location : M/S Bhagwati Mobile, Borivali (W), Mumbai, Maharastra, Pincode : 400092 Branch Tel :[protected]. In case of Any Doubt you can contact me on my Number [protected]. email id : [protected]@gmail.com Yours sincerly.