Micromax — Faulty Instrument Received

Address:Jamnagar, Gujarat

Dear Sir, With reference to the above stated subject, I, Ashish Zaveri has bought Micromax A94 on 22/04/2014. (Copy of Retail Invoice is attached herewith) However, after purchasing I have been facing multiple failure / problems with instrument which is under warranty. I had handed over my instrument on 14/03/2015 to service centre for camera related issue, which was given back to me on 21/03/2015. However, the instrument run smoothly for 2 days only. Later, I again handed over my instrument on 24/03/2015 to service centre for camera as well as Network related issued, which was received back to me on 05/04/2015. However, the instrument work smoothly for 1 day. Again there was failure in camera and network. Lastly, I have handed over the faulty instrument to service centre today 08/04/2015, which as i am informed, instrument will be forwarded to Ahmedabad Service centre. I have also registered complaint online. Complaint no. is MMX[protected]. In this regards, It is kindly request to replace me the faulty instrument with the good one urgently. I look forward to your positive response with reference to my above request being loyal Micromax Customer. Please contact me on [protected] in case any query. Regards, Ashish Soni
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Dear Sir, With the reference to the above stated subject, I Sahil seth bought a Micromax Canvas Gold A300 with MRP of Rs.24000 on 23/11/2014. I have attached the copy of Retail invoice. However, after barely 4 months of purchase i am facing so much trouble with the device. I have handed over my phone to service center twice in the span of 1 month. It's main camera has stopped working completely. First time i gave, it was returned to me after 1 day but only after 15days of it, the camera stopped working again. I have again handed it to service center on 8/4/2015 and was told that it will be given to me after 10days. This is a prove that i was given a faulty device with the fault on company's part and would like to request to replace the faulty device with a new one urgently. My complaint number as provided on the receipt i got when i submitted my phone to service center is N[protected].
I look forward to your positive response. Please contact me on [protected] or [protected]@yahoo.co.in.

Regards Sahil Seth
Hi Ashish,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
Require problem to be solved as soon as possible.

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