Micromax — faulty mobile handset and battery issues

Address:Dibrugarh, Assam

the mobile was purchase online from SANPDEAL.com via the seller Shri Govind Electronics private limited, E-250 Road No. 13, Sikar Road, Jaipur, Rajasthan.. the handset name is detailed below: Micromax A 114 Canvas 2.2 (Black) Order number: [protected] IMEI number: [protected] Invoive date[protected] in the Name of Rupam Kaushik Sharma Centre for management Studies, Dibrugarh, Assam- 786004 Problems encountered : 1. wen battery was put the flash light gets on automatically and the battery doesnt used to take up charge given to the service centre it was repaired but the problem was unsolved 2. again the cell was given to service centre few days back and they said that they have put a new battery. but the new battery now doesnt take charge at all.. it took more than 2 hours to chrage 4% of the battery. Being a salaried employee its threatening to visit customer care centre daily by taking leave from the job. hoping my complaint would be given due consideration Thanking you RUPAM KAUSHUIK SHARMA CENTRE FOR MANAGEMENT STUDIES DIBRUGARH UNIVERSITY DIBRUGARH ASSAM-786004 [protected](M)
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Micromax Informatics customer support has been notified about the posted complaint.
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Dear Nishant Thard,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi Nishant Thard,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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