Micromax — Faulty tablet given in replacemant

Address:New Delhi, Delhi

Last year(2013) I bought a micromax WIFI TAB With calling model number P362 and it went dead in the month of November 2013. I submitted it at the service center and after a long wait and hundreds of calls I got my Tab replaced in the month of February. For all the time from November 2013 to February 16th 2014, the device was with the service center. However, the replaced device was not boxed, the service center guy simply handed me over a device that looked pretty new. I took the device and only after using it for around 15 days it again went blank. Now again I have deposited it in the service center ON 18TH OF March 2014. R1404FDLI9104789 - Dated 9th of APRIL 2014 And again they have started their ugly delay game. they give me a time for 2-3 days and whenever I visit the center they ask me to come down after few days. This is simply frustrating. I think i should file a consumer complaint case, but since last time Akosha helped, so i am again writing it here. this time i want a device that is new and well boxed back as a replacement. Govind. [protected] Contact details of the service center is: Name: M/S Vaishno Communication T-136/1(FF), Begampur, Shivalik Road Malviya Nagar Opposite Liberty Showroom New Delhi - Pin - 110017 Contact NUMBER[protected] Jobsheet Number - R1404FDLI9104789
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Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
Hi,

We would like to apologize for the inconvenience caused to you and please share the scan copy of your Job sheet and IMEI number at service.[protected]@micromaxinfo.com for further assistance.

Regards,
Team Micromax
Dear Govinda Kumar Mehra

Thanks a lot for bringing up the concern. However, for us to be able to help you out, we would need a few details regarding your complaint. We have specifically designed a form which will ask you for all the necessary information, which can be accessed by going to our website http://www.akosha.com/homeform.html. We request you to file your complaint with us there. You can also file a complaint by calling[protected]. We look forward to helping you out.

Regards
Akosha Team

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