[Resolved]  Micromax — FOR CARE OF MICROMAC IN ETAWAH(UP)

Address:Etawah, Uttar Pradesh

SIR MY NAME IS PRATEEK KUMAR MISHRA AND CONTACT NUMBER IS [protected]. I HAVE A MICROMAX UNITE 2 HANDSET AND I HAVE A PROBLEM IN SIM SLOT SO I WENT TO CUSTOMER CARE IN NEAR TO MY HOME AND ASK PROBLEM TO CUSTOMER CARE . HE SAYS ME THAIR ARE NO GUARANTEE OF ANT SIM SLOT PROBLEM SIR PLEASE SOLVE MY PROBLEM
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Sir, my name is Suresh Deshmukh and my cell no is [protected].I had the worst experience at your Dadar center, Maharashtra 400 028.Your staff attending customers was very rude and arrogant to them.They never listened to me what I was saying and were busy in chit chanting .They were unsupportive and unwilling to talk modestly.I had heated argument with the lady on counter no 1 and 1 while lady on counter 3 came to my help.
We buy such equipments through mouth publicity and I will never recommend your product to anyone because of worst aftersales service.
I am planning to send a copy of this complaint to Consumers' Grievance Cell to let them know how the customers from middle clacc community are deceived.
Hope you will reply this letter.

Hi Prateek,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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