Micromax — Fraud Call asking for Bank Details

Address:

Mumbai City, Maharashtra

Hello Team, I want to report a case. I am suspecting that this is a fraud case but am not sure about it. Case: 31st July 2015 I had placed a complaint on consumercomplaints.in after which I received a call from [protected] (Sachin Verma); he informed that he was from Consumer Complaints and he wanted to help me. He asked to send the service center details along with Job Sheet Scan copy to info.[protected]@india.com 1st/2nd Aug 2015 He called again and gave an offer that the phone will be repaired in another month or refund of the invoice amount can be done to my bank account. He asked for Bank Account and IFSC Code and A/c holder name to be sent via SMS. now he told that he is from Micromax India.he told that he doesn't need anything else. I gave details over email, as i felt secure to share such limited information. 3rd Aug 2015 Now I called him on [protected], he told that he will transfer the call to refund department (I don't understand how he transferred or joined another call t another person). Now they asked me to take the ATM Card and visit the ATM to be able to receive the refund. But I am uncomfortable following this process, and thus reported this to Cyber Cell to verify who is this person. Sachin Verma [protected] info.[protected]@india.com I even tried to contact Micromax Service Center on [protected]; but their phones are either busy or no-one picks up. Address of Service Center: Shop No - 5/6/7, Ground Floor, Radheshyam Complex, Off S.V. Road, Duttapada Road, Datta Park, Borivali West Mumbai, Maharashtra No-one from Cyber Cell has replied yet on this.