Micromax — frequent troubles and poor response

Address:Thrissur, Kerala

I have bought one A250 canvas turbo[white] with IMEI [protected] from flikart on 11th june 2014 for Rs.14999/-.Around after a month's usage the mobile handset shown complaints of over heating and very poor battery back up.So that I approached your authorized service centre [M/S Tech Beam, 2nd floor A M K Complex, Poothole Road, Thrissur] and deposited there with job sheet no.S[protected]. They returned the handset after the service saying the defective battery has changed .But the problems persisted so that I again approached the same service centre and deposited the handset with job sheet no.S[protected].When I received it after the service, the handset shown complaints of over heating after making or receiving a call and complete black out of screen during calls.For the rectification of these complaints I once again approached the above said service centre and deposited the handset there with job sheet no. S[protected].Now it is 62 days the handset with them and I have already mailed this matter on 12th November 2014 and11th december 2014, but I could not get a reply from the other end.
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Micromax Informatics customer support has been notified about the posted complaint.
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Hi Manoj,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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