[Resolved] Micromax — FUN BOOK TABLET | |||
Dear Sir, * *We have bought a Micromax Funbook Tab P410 from one of the shop @ Cell Tel, Vikas Marg, Laxmi Nagar, Delhi 110 092 vide receipt no. 17244 (book no. 345) on 24 Dec 2013 ([protected] & [protected]) and later this set was replaced as DOA set on 27th Dec - 2013 M IMEI:[protected] and S IMEI: [protected] and later on 27th Aug 2014 it has started giving problem (power does not switch on) and accordingly have approached the service centre @ M/s The Mobile Care (Delhi) B-36, Guru Nanak Pura Opp V3S Mall, Near Maharaja Baquett Hall Laxmi Nagar, Delhi 110 092 and have shared the Job Ticket No.[protected]-14) & later [protected] 1214535 on 12-09-14 it was given the assurance that the tab issue will be repaired/fixed and can be collected within 15 days and accordingly we have re-visited the service centre and have been asked to re-visit again after 7-10 days to collect the TAB (FunBook). We have re-visited the service centre and have been told by the executive that one part is required to fix the issue as the earlier part was found damaged and have re-indented the same and it may take further min. 10-15 days to fix/replace the same and can re-visit and keep asking us about the status.* *It is difficult for us to visit time & again at service centre and have asked us to mark a mail to customer care as we cannot support /tell the date of repair and we can approach any level to have the work done. So far we have not received the same though after follow ups and personal visits at service centre. Plesae support. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
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