Micromax — Got Defective Handset from Micromax

Address:

Bangalore, Karnataka

Hi, My name is "Darakshan Naaz" and This is to inform you that I have bought New Micromax Mobile Handset model no: Micromax X253, which I bough from the Shop name The Mobile Park, from Kormangala-Bangalore and the Date I bought was[protected], it's almost 4 months completed and from the day I bought this handset for my dad to gave him as a gift, So from the day he started using mobile from that day he is facing problem of speaker and volume and sound which is not coming clear at all for that purpose he has submitted Mobile handset to Micromax service center number of times, even I only don't remember how many times my dad has been to the service center to ask to either repair my mobile properly or give a new handset, every time they are repairing I don't know how they are repairing they are simply giving mobile back not doing any thing and if he is asking for new handset, So they are refusing him to give new handset, it's almost 4 months and in this 4 months hardly my dad has used this mobile max to max 1 week not more than that, So just wanted to letting you know, that I have got defective piece and my problem is too much serious, I am not able to handle the situation because Micromax people are not ready to give new handset, and my dad are facing these many problems, I thought of giving gift to my dad, but rather than giving happiness, I have given big tension to my dad in terms of this Micromax mobile, So I just need a justice, either they just give me new handset/Mobile or refund my amount which is Rs.1800, So please Sir I am really very help less, So please kindly help me and my dad to get a justice my resolving this matter, and one more than please ask them not to repair because my mobile is in Micromax service center still with those people and still it's not been repaired and it almost 4 months, they are telling the same thing again and again. So, please please Sir help us to get a new mobile or our money back. Looking forward to hear from you soon. Please find the attached bill copy and Job Sheet from service center, which is still showing from how many day my mobile is in service center. Thanks & Regards, Naaz [protected] [protected]