Micromax — Have not returned my phone since 68 days

Address:

Ludhiana, Punjab

My father Umesh Kumar has given mobile for repair on 2/05/2015 with specifications as follows:- Brand: Micromax Mad Model code: SERMOB0381 Complaint Number: *N[protected]* which was changed to *N[protected]* one month back ( unknowing reasons) Today is 10/7/15 and the service is not yet done. First of all you they have given us defected phone and than taking time beyond 20 days. We tried every method email, call, going to service center, facebook they promise that it will come next but now its 68 days. Many time they don't reply i have proofs of email and facebook chat. The complaint no. they register after giving a warning to file a case is MMX[protected] that too 34 days ( more than a month back ). Since than no reply to mail is there.