[Resolved]  Micromax — Haven't got device back from Micromax care(2.5 months had passed)

Address:Bangalore, Karnataka

I got some memory issue with the Micromax A117. I submitted the device before 2.5 months to fix it, which is under warranty. They told it will take 15 days at the time of submission. But, still haven't got my device back. On top of it ( got to hear that, take micromax a110 device of low price instead of Micromax A117, which is not sealed at all or else do whatever you wish(from head office as per the service center conversation) .Really!! Frustrated as i have been searching jobs(not able to check emails instantly due to this). I am enclosing all the email conversations with micromax . The number provided care won't work(every time - busy msg) and service center (take micromax a110Q(low price, not sealed) instead of micromax a117, email reply - no proper response from care. Really frustrated!!
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Aug 6, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Comments

Hi Arvind,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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