Micromax — Horrible After Sales Service

Address:

New Delhi, Delhi, 700116

Model number A104. This handset was given to be repaired to Sun Infotronics Bowbazar Kolkata for repair as the LCD display was not working on the 2nd of December 2015. Till date I was informed that it is with their HO at Delhi. When I called with the Job Sheet number reference, Micromax Service Center confirmed it is with Delhi and informed "It is still with us and might take 15 days more".The complaint number of this call is MMX[protected] Now how can someone be expected to stay without a phone for over a month. Job Sheet number is E[protected]. I request either this is returned to me by 10th of this month or else a new handset be provided, not speaking of the harassment that I am going through without a phone.