[Resolved]  Micromax Informatics — 42 inches tv problem, not resolved (complaint date:[protected] and[protected]

Address:Bangalore Rural, Karnataka, 561203

Hi,

My name is shivakumar from dodballapura. I had purchased one 42 inches led tv in october month and got the problem of tv blank on[protected]. Then i have raised the complaint on[protected]Ktr[protected] and they told its far from bangalore so they were not came. For above complaint my suggestion is if it was too far means why they are giving (Selling) the tv's at dodballapura. Then i have raised another complaint on[protected]Ktr[protected]. For this complaint technician came to home and checked the issue, and told needs to replace the board. After this problem that technician only came and replaced the board on[protected]. But that time also the problem not solved. And one more thing here that technician don't know how to be keep the board. And then he checked with that old board and told that it will not resolve here, we need to take this to service center. And he has taken amount from my side (Wow! How worst service is this from micro max). And then that technician told car will come for taking the tv and this is confirmed by that service center manager (Praveen - [protected]) also. But now these peoples are telling that you only come to service center.. (Wow! What a worst service...).

Please do the needful for this compliant.

Thank you
Shivakumar hanchinal
Mobile number-[protected]
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Aug 8, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please share your concern at http://miservice.micromaxinfo.com/

Regards,
Team Micromax

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