Micromax Informatics — About service centre of micromax for product canvas knight a350 modile

Address:

492001

Maine ek micromax mobile kharida hai jiska name-Micromax Canvas Knight A350 hai. jo 7-8 mahine baad charging hub khraab ho gya jisko banwane mai service centre - Micromax service centre, Pagaria Complex Raipur CG 492001 ke Address me le ke gya jha mujhe 15Days ka time lagega kha gya.
Fir mere mobile -[protected] me SMS aaya ki apka mobile repaire ho gya hai aap service centre se collect kar sakte hai.
jab mai waha gya to Service Centre Magaer- Mr. Ashish Ji ke dwara kaha gya ki wo abhi head office se dispatch nhi hua hai jaise hi aayega mai aapko mobile se contact kar dunga. aur ek hafte ka time diya gya.
fir jab mai unke dwara diye gaye mobile number-[protected] me call kiya to kaha gya ki abhi bhi wo head office se dispatch nhi hua hai. fir customer care number[protected] me call kiya to executive ne kaya nahi sir aapka mobile repair ho gya hai aap jake centre se collect kar sakte hain.fir jab maine usi din mobile se contact kiya to kaha gya ki wo aa gya but wo "on" nhi pa rha hai hum ise fir head office bhej rahe hai. aur aane me ise 5-6 din aur lagega.maine kaha mai dekhna chahta hu ki wo sahi me ho rha hai ya nhi tab tak aap mat bhejiye aur mere aane tak rukiye tab kaha gya thik hai mai gya tab unhone reply diya ki wo packing ho gya jab maine wo pack dikhane kaha to bole wo yahan se chalaa gya hai. aap 1p days baad aake new replaced mobile set le lijiyega.
fir 10days baad call kiya to "number out of coverage" bataya agle din call kiya again "number out of coverage" bataya.mai customer care number me fir call kiya kaha gya ki aapka mobile repaired aap jake service centre se le lijiye aur nhi to hame unse baat karaiye.
fir mai service centre aaya to kaha gya ki "server down" hai aapke mobile repaire ka status ckeck nhi ho payega maine customer care executive se baat karane ki kosis ki unhone nhi kiya. bole 5-6 din baad aaiye aapk new replaced mobile mil jaega.
mai thak haarkar chala aaya.fir jab gya to unhone kaha abhi nahi aa paya hai aap chahe to customer care se baat kar sakte hai. aur again 15-20 din ka time diya.
jab mai fir gaya to kaha gya server down hai.
maine dusre customers kao pucha to sabka wahi haal tha jo mera tha kisi ko 1 saal baad tuta hua mobile de rahe kisi ko 6 mahine se ghuma rahe hain. aaj mere mobile ko 3 mahina ho gya.