Micromax Informatics — Cheating

I have lodged consumer complaints of non repair of Canvas Turbo Phone of micromax. Mr Ashish Mobile no [protected] saying to be from Micromax support service asked to give the complaint to support.[protected]@india.com. He later asked to provide bank detail i.e. a/c and IFS code for transferring 80% of mobile value of Rs 12000.

For transferring amount he gave an ID [protected] and asked to create transaction ID for transfer of amount.

It seems that the person is fraudulent person and has got transferred amount from my ac to card no [protected]. Please see as this has been done by Micromax or someone else so that proper complaint to police may be lodged for cheating.

The detail complaint lodged earlier is being reproduced

Manju Pandey
IMEI/ESN NO [protected]/[protected]
Mobile No [protected]

I purchased Micxromax Canvas Turbo Model A 250 last year at CP New Delhi but mobile suddenly stopped working on 2-4-16, no display coming.

I am residing in Chittranjan where no service centre is available. I submitted the mobile to following nearby Micromax Service centre at Asansol on[protected]

M/s Cell Link, G T Road East, Ram Bandhu Talab opp Halti Mangal Plaza,
Asansol – 713303
Telephone[protected]

After checking at Asansol service centre, it was informed that your Screen needs to be replaced and it may take about 10 to 14 days. Mobile was taken by service centre under Job Sheet No E[protected] of[protected] which is enclosed.

On[protected], I got the message that mobile is repaired and collected mobile on[protected].

The mobile suddenly stopped working again on[protected] when I was at Kolkata. I took the mobile to your Kolkata service centre (new Alipur) where in after checking the mobile it was informed that problem of mobile is due to non working of one Flap which need to be replaced. I told that the same problem was last week which was supposed to be repaired then how the problem again. The centre asked me to get the repair from same centre who has not done complete repair last time and report matter to company.

I have suffered lot of problem and loss due to above and request you to arrange replacement / complete repair of set.

Manju Pandey
IMEI/ESN NO [protected]/[protected]
Mobile No [protected]
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