Micromax Informatics — Complaint against micromax, india for not servicing or replacing the defective mobile

Address:122015

I had purchased micromax canvas nitro 2 a311 on 4 july 2015.
After 11 months o[censored]se it started giving me problems regarding software.
On showing the mobile to the service centre on 8 june 2016 they told me that it was a hardware issue and it needed to be given to company's main service centre for repairing.
I was informed that it would take 21 days.
But more than a months time has passed and i haven't received any call.
When i tried calling the customer care centre they told me it would require more 21 days. every time when i called the customer care they would say it would require more 21 days without specifying anything properly.
Sir, i request you to look into the matter and protect my consumer rights. please help!!!
Company email address: [protected]@micromaxinfo.com

Company address: micromax house, 697, udyog vihar, phase-v, gurgaon, haryana, india
Ph. :[protected]/2, fax:[protected]

Thanking you,

Pratik lahoti
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Micromax Informatics customer support has been notified about the posted complaint.
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Comments

My mobile wi fi blinking auto and it is not stop and under gaurantee
i went to GTB nagar new delhi service center, their employees behavior was very rust . he said to me u would pay 4200 for the service then i not satisfied and return .while this wi fi blinking stop a normal shop in free of cost .
they where forgery with me
Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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