[Resolved]  Micromax Informatics — Complaint handset

Address:	Nainital, Uttarakhand
Website:	www.micromaxinfo.com

1. I have purchased a micromax canvas nitro 4g imei/esn no [protected], [protected] from ansul vineet mobile and computer, sadar bazar ranikhet, distt-almora vide bill no 6817 dt 23 mar 16 for rs 10, 000/- with one year warranty.

2. The above handset become unserviceable with the following problems on 01 jun 16 after only 40 days from purchasing date (A) 4222 cellular access (3g) no service (Poor reception/bad receiving) (B) become automatically on aeroplane mode while switching on/off set.

3. The above problems were reported to dealer at ranikhet. He deposited the handset and said that the handset is under warranty period and has sent it to service centre no 30129m/s mobile house haldwani. Church compound near oriental bank nainital road haldwani. This set was deposited by the dealer on at above service centre on 15 jun 16 vide job sheet no[protected] and set was returned to me on 15 jul 16 stating that set has been well functioned. When i putted the sim into the set, it was found in earlier condition. The problems were not rectified. I again reported to the dealer. He re-deposited my handset and send it to again above service centre under job sheet no[protected] on 22 jul 16.

4. I have paid rs 10, 000/- to micromax company to purchase good quality handset for communication purpose but since 01 jun 2016, i have not received any benefits from the set and very disappointed with the service of micromax company and also loosing of rs 10, 000/-.

5. May i request you to kindly replace my handset otherwise i will have to complain to knock the door of court of law for justice.


Mobile no [protected]
Ram sewak ram f/o anuradha