Micromax Informatics — Complaint related mobile servicing

Sanil kushwaha

from Muzaffarpur, Bihar

Address:

Lucknow, Uttar Pradesh, 226001

In reference of job sheet no.[protected], i had given my mobile mmx nitro for servicing on 12 april 2016 and after being serviced haven't yet got my phone . I am running to the service centre from 13 april to collect my mobile on being informed by msg and call from your service centre to collect the mobile . But on asking about mobile at the service centre they are refusing to give the mobile and making useless excuses . Service centre is 15 km away from my house and after getting call from servicing centre only i go there though they are not giving my mobile and even not giving any mibile related information .. also they do not talk properly and not behaves properly ... and also i do not get a sincere reply ... so if i won't get my phone in 2 days i will be forced to go to consumer forum against your company . And i may file a case againt your service centre ..so its a humble request to you to kindly sort my problem out ..

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Comments

glas

from Ponnampet, Karnataka

my Micromax cellphone has encountered some problem in charging.I apprached your service center M/s JB solutions at Rajamill road Pollachi in Tamilnadu on 17/03/2016.After examination they told me that somr parts has to be replaced and a complaint was registered on 18/03/ 2016.Till now they say that they have not received the spare part from your office .Please make necessary arrangement to send the part at the earliest.the model code is [protected]