Micromax Informatics — Delay

Address:

New Delhi, Delhi, 110045

3 weeks back i have given my micromax canvas knight a350 to a micromax centre in west uttam nagar as the battery is dead after exact 1 year o[censored]sage and a software issue, they told me that its going to take atleast 2 days but 3 weeks had passed and i had call them many time but they gave the same excuses to wait for few more days, im just wondering the head office is just in gurgoan and why are they taking so much time, as im planning to move out of delhi, im confused as just for my phone do i need to wait for them till months, or years?.il be grateful if some one could look into this matter as this is really a horrible custumer service. here s my sheet number -N[protected].
Regards
Roy kamei
Mob-[protected]