Micromax Informatics — Delay in replacement of micromax knight e471 | |||
I had purchased Micromax Knight E471 on 28 July 2015 . After 5 month, I got issue like phone get switched off and didn't work . So I launched complaint in Jan 2015 and got replaced my phone after 4 weeks . But the new phone also had issues like battery and network issues. I launched complaint again and customer care asked me to submit phone on service center, so they will sent phone to company . I have submitted my phone again on 13 Feb 2015 with jobsheet No.W[protected] . I didn't get phone yet, Its been approx 2 month from Jan, I am frustrated of this . I spoke to service center guy, he was saying that they got repaired phone but still have battery issue . Why don't you sent phone after proper testing ? How many times I have to submit phone to service center and have to wait for 1 month ? Please help me about this . Regards, Divya Was this information helpful? | |||
|
Micromax Informatics customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Job sheet No.#1 RJ[protected]
Job sheet No.#2 W[protected]
Job sheet No.#3 W[protected]
I can’t trust on this phone any more, frustrated in last 2 month by following up customer care and service center .
I got mentally harassed due to this .
Please return my money as soon as possible .
Regards,
Divya