Micromax Informatics — E455 mobile set

dhrij sharma

from Delhi, Delhi

Address:

Panipat, Haryana, 132103

Hand set esn no.[protected] purchased on31.03.2016 vide bill no. 1938/16779, mobile store shop panipat. this set automatically sw on /off and hand set get heated up very much. first time battery faulty. again on 06.07.2016 vide job card no-*n[protected]* sent to company for reair, set recieved on 28.7.2016 after receipt it again with same problem. how many time cusotmer will run to the repair center for this. what company had done in last 21 days.

Was this information helpful?

No (0)

Yes (0)

Micromax Informatics customer support has been notified about the posted complaint.

Jul 30, 2016

Updated by dhrij sharma Hand set ESN NO. [protected] purchased on 31.03.2016 vide bill no. 1938/16779, Mobile Store Shop Panipat. This handset automatically switched on/off and hand set get heated up very much. First time i visited the repair center on 20.04.2016 vide job card no. N[protected]they have changed the battery. Again same problem started just after 10 days. This time they had sent the set to the factory for repair vide job card no. *N[protected]* on 06.07.2016. received the call on 27.07.2016 your handset is ready. Set received on 28.07.2016. after 1 hour call from the center that are you satisfied with set. It was told to the caller that let me check for one day.
Next day again same problem started.
Now inform me what to do with set. Should i send it to you directly for the display in show case..
on 29.07.20165 i have made a call to to your customer care cell he was not able to give satisfactory reply (Mr. Pardeep Kumar - Delhi), Nor he had forwarded the call to his next supervisor or head of the customer care after many request.
As advised by your customer care cell that New Job card no.N[protected] dtd 30.07.2016
Inform me what to do with the set.

Related Micromax Informatics reviews

View all 10142 Micromax Informatics Reviews

Comments

Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

agrawal23

from Pune, Maharashtra

I have purchased Micromax Phone A177 model and recently its connectors, which connect to Touch Pad, got broken. I went to Micromax Authorized Service centers in Pune, they are charging 3800 to change complete motherboard.

Please suggest what to do.