[Resolved]  Micromax Informatics — Fraud service centre

Address:

400703

Dear sir / madam,

I had bought micromax e 311 on 15th may 2015. But, from last 40 days i started facing some issues with the sim slots. They some time work and sometime they dont. So i went to the sec-17, vashi plaza, navi mumbai sevice centre on 25th april 2016. They made me wait for almost 1 ghr and after that they informed me that it is not under warranty as i had already got it repaired from somewhere else.

I have been using cell phones and i know this thumb rule that if you get it opened by any unauthorised person your warranty would be void. So, i gueess i am not a fool to do that mistake.

How have they analysed the same and are now saying it would cost 5, 500/- to get it repaired.

Is this the way how micromax fools its customers in the name of warranty.

I` want a solution for the same and request you to get my phone repaired asap as after some days my 1 yr would be over and again it would be said that it is out of warranty period.

Thanks & regards,

Binoy sarkar
Contact no:[protected]