Micromax Informatics — Handset submitted for service not return till date.. It has been two months from submission

Address:	Lucknow, Uttar Pradesh, 226017
Website:	jobstatus.micromaxinfo.com

I am writing this mail in context that i had submitted my handset micromax A102 in the name of Rupali Devnath in Lucknow at M/S Mobile Dot Com, 111, 1st Floor, Sri ram Towers, hazratganj dated[protected] as it was having a problem of automatic internet was getting "ON".

I received a message that your handset is repaired, kindly collect from the center, hence i went to collect my handset at the service center. After prolonged waiting the concerned person told me that your handset had came repaired but still the same problem is persisting, so, we will again send to our H.O. for swapping which is going to take another 20-25 days.

I am not sure what is going to happen as i dont have any concrete answer from Micromax... Pure disappointment from such a big brand..

The customer service was extremely poor.. Sorry to say..

A customer invests his money in things which are of durable nature.. hence we bought Micromax but to contrary it is turning to be frustrating and irritating..

I want a concrete solution as to what will happen with my handset..

It has been over two months wherein i have been assured that it would be repaired at the earliest but it has not happened till date..