Micromax Informatics — I am complained about the persons working on micromax service centre. | |||||
Dear Sir/Madam, I have provided my phone Yuphoria 5010A to Micromax Service Centre, Mansarovar Complex, Bhopal for a software issue. They kept my phone for a complete day and when I reached their to pickup my phone kept me saying wait for 5 minutes and this happened for 1½ hour and after that also they returned my phone as it was given to them unaltered. They had done nothing with my phone they didn't resolved the issue. And the head (Akansha ) of service centre was also making fool by giving uneven excuses that the phone is mixed with others etc. Micromax you make good phones but these peoples of your service centre at Mansarovar Complex, Bhopal are irritating the customer by not responding to them in proper way. I think these peoples are fed with sufficient money by other mobile manufacturers for detoriating the image of the company. Sir, I humbly request you to please do something of these peoples because the unsatisfied customers from this service centre thinks that its the company's flaw. And due to this they will never buy Micromax of YU products anymore. I myself own 6 YU Phones are this type of customer service will make me think about buying Micromax products further in my life. Thank You Regards, Deepanshu Jain [protected] [protected]@gmail.com Was this information helpful? | |||||
Micromax Informatics customer support has been notified about the posted complaint. | |||||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.
Team,
YU