Micromax Informatics — I became victim and lost my rs. 36270/- through atm due to micromax service center.

Address:

Bhopal, Madhya Pradesh, 462010

Following are the information regarding fraud ;
1. My under warranty micromax mobile is under repair at micromax mobile company gurgaon.
2. One call was received by me from micromax customer care center mobile no. [protected] on date 12.05.2016.
3. He said that my under warrenty mobile can not be repair hence, company decide to refund your mobile cost rs. 12090/-. But, after getting your refund back, please take complain back from consumer forum and deposit the charger with the lead at service center. If you agree then provide us bank account number.
4. I agree and i send my account no. [protected] through sms.
5. He send me id no.[protected] and told the process of transfer at sbi atm only, on phone.
6. I completed the process of card to card transfer wherein the response code was 073.
7. He asked about the response code and when, i told it 073, he says some thing is wrong in process response code should be 072, please try again.
8. I tried again and this time response code was 000, when i told him, he said that response code should be 072, you should again tried.
9. I tried again and this time response code also was 000, when i told him, he said that response code must be 072, you should be continue or i will transfer money direct in to account. Then i said you may transfer in my account and i stopped process.
10. When i disconnect phone and see the massages, there was three times rs, 12090/- transferred (Rs. 36270/-) from my account to id no.[protected].

In this way i became victim and lost my rs. 36270/-. The person who made froud, knows every thing about my complains at consumer forum and micromax care service center. He told me my imei no. Job sheet no., mobile model no., job status, my contact no., problems of my under warranty mobile, etc. He also know that, mobile charger was not submitted with the mobile. How the information he get. Is any of the employee of micromax company involve in this act of providing information to fraud.
You are requested to please find the reason behind and establish the belief.
I have also inquired at sbi, as per bank my money is transfered to account no. [protected], bank code 624 main branch sbi bulandshahar, account holder - sonu ram. Add - 437, devi pura, bhavan road, bulandshahar.
All above happened due to the mobile repair at micromax gurgaon.