Micromax Informatics — I want phone 18/04/2016 in receive

Address:

493221

Dear sir,
My micromax nitro a311, imei no. [protected] and esn no [protected]. Is on warranty period its not working properly, so i submitted the phon on date 07/04/2016 to m/s hsr communication pandari, raipur (C.G.) thats job no. E[protected]. Service center not return my fon on time .
I had call to costumer care where told me, my fon is ready but hsr communication said my mobile is dead and and its replace with new phon and this process take 1 month . But i want my phon till 18/04/2016.