Micromax Informatics — Led tv 50" model led vb[protected]b[protected] for rs.32490/ back light not working (i am told) | |||
I purchased a 50cm led vb[protected]b[protected] for rs.32490) on line filpkart invoice no oil[protected] dated 7th june 2015 this tv went out of order in may 2016 and this was taken to service centre on 27th may 2016 by m/s sion customer care, egmore chennai ph no [protected] and our regd complaint no is[protected] ticket no 29067) and another complaint made vide cno is[protected]. i was told that the led tv has back light problem. they repaired and gave back and within few days went out of order. i was told that they have changed only oneline of back light (i do not understand the techanicality) i am told that spare parts has to come from delhi for this back light problem occured again. more than 50 dayshave gone (from 27th may 206) i am deprived of my viewing the tv no solution is found. i request the company please replace this led tv with a new one this issue has occured with in the one year guarantee period however the service centre is not able to solve the issue please help, i spoke to your toll free call centre no of times, though the customer care personnels are are promising to resolve the issue nothing has happened! please please i am senior citizen and i donot have sufficent funds to go on buying another one! please replace my led tv with a new one instead of go on repairing this with insufficient and mal functioning spare parts. for your kind information i purchased 3 tv's 50", 40" and another 24" i am worried when these will also broke down!!! regards krishnamoorthy [protected] Was this information helpful? | |||
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Micromax Informatics customer support has been notified about the posted complaint. | |||
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I purchased a 50 INCH LED VB[protected]B[protected] for Rs.32490) on line Filpkart invoice No oil[protected] dated 7th June 2015 This TV went out of order in May 2016 and this was taken to service centre on 27th May 2016 by M/s Sion customer care, Egmore Chennai Ph no [protected] ( NO JOB SHEET GIVEN ) and our Regd complaint No is[protected] Ticket no 29067 ) and another complaint made vide CNo is[protected] . I was told that the LED TV has back light problem .They repaired and gave back and within few days went out of order .I was told that they have changed only oneline of back light ( I do not understand the techanicality ) I am told that spare parts has to come from Delhi for this Back light problem occured again .More than 50 dayshave gone ( from 27th May 206 ) I am deprived of my viewing the TV No solution is found .I request the company please replace this LED TV with a new one This issue has occured with in the one year guarantee period however the service centre is not able to solve the issue Please help, I spoke to your toll free call centre no of times, Though the customer care personnels are are promising to resolve the issue nothing has happened ! Please Please I am senior citizen and I donot have sufficent funds to go on buying another one ! Please replace my LED TV with a new one instead of go on repairing this with insufficient and mal functioning spare parts .For your kind information I purchased 3 TV's 50", 40" and another 24" I am worried when these will also broke down !!! Regards Krishnamoorthy [protected]
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