[Resolved]  Micromax Informatics — Made my working phone to not working

Address:

Mumbai City, Maharashtra, 400058

Hello friends, wanted to update about micromax company service.It is the worst service ever i faced.On 09th march 2016 i submitted my micromax 1100q phone at dr telecom service centre located in borivali west.The issue was bluetooth and wifi was not working, so they took a time of half an hour of inspection to check what was problem which they didn't turned after one hour also, that's fine.But after the inspection they found that bluetooth and wifi ic is not working so need to change and said it would cost you rs.1, 650/-, i said them to proceed with the repair.I got the device on 11th march 2016 with the above repair done.When i reached home and inserted the sim then it was not working nor the sim management option was visible for clicking.So i thought to get back to the service centre to ask why this happened, so i visited the service centre on 16th march 2016, they said that your sim ic is not working you need to get it repair, it will cost you rs.850/-.I said to them that how come this not working after getting the work done from of other problem, because my phone was working before submitting the device for bluetooth and wifi repair.They say that we don't know that all in a bad manner, and the executive says that you got your device on 11th march 2016 and you are coming now to show this, i said to them i stay 2hours far from the service centre and i need to take the permission from my office to go to service centre, executive says that's not our fault and she didn't gave the solution.And the executive was not at all helpful and behaved very bad, not in uniform, not groomed at all, i felt like cheap place to visit like mavali or tapori type people.Let me tell you micromax team, business is because of customer, if no customer then no business.If service is worst then no customer will visit or purchase your product.You have a good product but worst service, i request micromax team to concentrate and work on service centre in mumbai.I just need to know will my problem solved by you or not as i am in plan for a media complaint and if possible then at higher level complaint too.I hope for positive reply.Awaiting for your reply.