Micromax Informatics — Micromax a311 mobile

Address:Gurgaon, Haryana, 700023

I have purchased a micromax mobile a311 from flipcart on 02.04.2015.
I have been facing bunch of issues since purchase. I have visited the micromax service center several times, address of the service center:

Micromax mobile service center – ganesh chandra avenue, kolkata.
Sun infosolutions

Address: 17, ganesh chandra avenue, kolkata, 700013.
City: kolkata, wb
Mobile number: [protected]
Phone number:[protected]
Email: [protected]@mmxcheckpoint.com

They solved the issue but temporarily and now my phone is out of warranty and still i am facing bunch of issues. I have contacted the departmental manager mr abhishek bhadra several times but still the issue persist. I have told him to give me the refund or replacement, but i have been told that no one can help me in this regard. So i want to forward this matter to the higher authorities of micromax and help me to get the refund or replacement in this regard as soon as possible in an emergency basis. I am really sick and tired with this mobile.

Satya somnath ghosal
49/2c karl marx sarani south port khidderpore kolkata-23
Contact number:[protected]/[protected]/[protected]/[protected]
Email : [protected]@yahoo.com
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My phone num [protected]
I have purchased a Micromax mobile A311 from flipcart on 02.04.2015 .
I have been facing bunch of issues since purchase. I have visited the Micromax service center several times, Address of the service center:

Micromax Mobile Service Center – Ganesh Chandra Avenue, Kolkata.
SUN INFOSOLUTIONS

Address: 17, Ganesh Chandra Avenue, Kolkata, 700013.
City: Kolkata, WB
Mobile Number: [protected]
Phone Number:[protected]
Email: [protected]@mmxcheckpoint.com

They solved the issue but temporarily and now my phone is out of warranty and still I am facing bunch of issues. I have contacted the departmental manager Mr Abhishek Bhadra several times but still the issue persist. I have told him to give me the refund or replacement, but I have been told that no one can help me in this regard. So I want to forward this matter to the higher authorities of Micromax and help me to get the refund or replacement in this regard as soon as possible in an emergency basis.I am really sick and tired with this mobile.

Satya Somnath Ghosal
49/2c Karl Marx Sarani south Port Khidderpore kolkata-23
Contact number:[protected]/[protected]/[protected]/[protected]
Email : [protected]@yahoo.com

Today on 08.05.2016 at about 12.25 pm a person named Mr. Abhishek Bhatterjee called me from Micromax Head office, refund department Gurgaon Haryana, and told me that he is the refund director and wanted to talk with me regarding the refund of my mobile. But later on at about 4 pm, I can to know that Rs 12, 997 had been debited from my account without my knowledge and at last I came to know that it was a big fraud made using my debit card and SBI account. I have already lodged a complaint to my nearby police station as well in Lal Bazar Cyber Crime department, kolkata, west bengal.
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