[Resolved] Micromax Informatics — Micromax a90s is no more working after it was tempered by balasore service engineer

bsahu1983

Address:

Khordha, Odisha, 751024

Hell sir,

This is regarding the reference to ticket id - 600478 which was created long back and i am not getting any proper reply on my query.
I am using micromax a90s and which was not giving proper backup. I took that to balasore micromax service center and after 25 days the service engineer told that he will not able to address the issue and i have raised one complain through mail (Reference to ticket id - 600478) and it was mentioned to connect with some other servicing center. I took to bhubaneswar servicing center and deposited and after 3 days they called me and confirm that the mother board has been tempered and its needs to be replaced. Now this mobile is at bhubaneswar customer serving center. Please help me to repair my mobile and trained the serving engineer if they are not trained properly. If they dont know they sould not touch and damage the user asset. Please please please... And make it back to the original state as it was working before.

Thanks
Bhagirath.

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Jul 3, 2017

Complaint marked as Resolved

Please describe what steps have been taken by the company to resolve your complaint- No one contacted me and its not yet resolved. This is the cheating process. I have never seen this type of fraud support . Its like a process of cheating the customer. No one called me or emailed me . Please dont use Micromax mobile. The service quality is very bad. They are having untrained service engineer who are just tempering your mobile and Micromax will charge for the repair. I have very bad experience and sorry to write this type of message. Thanks Bhagirath.

Micromax Informatics customer support has been notified about the posted complaint.

Jul 03, 2017

Updated by bsahu1983 Hello Team, why you have put the wrong statement over here. No body contacted me and the issue has not been addressed. You are just cheating with the customer. Please help to address the issue.

Jul 03, 2017

Updated by bsahu1983 Please help me to escalate the issue .