[Resolved]  Micromax Informatics — Micromax canvas 5 charging issue

Address:	Mumbai City, Maharashtra, 400055
Website:	Micromax Mobiles

I had an issue with my mobile handset charging (Purchased in december 2015). I took it to to the service center closest to my residence (5 mins walk) in santacruz (W) on 13th may 2016 first they refused to take the complaint as their computer systems were down, already overburdened with many work orders also they were shifting to some other place. Then on my request to at least check the problem is they did look into it and concluded that it was the problem with the charger and not the handset and they directed me to go to their dadar branch and get it replaced and they themselves did not have chargers in stock and the other branch have the same in abundance. Reaching dadar service center they found out that its the issue with the hand set and not the charger and had to be sent to the company for major repairs and which may take 3-4 weeks. I was happy to get my phone back on 26th may 2016 well before the forecast ed date but for my dismay the mobile issue remains same. I wonder what work was carried out in all these days.