| Address: | Vadodara, Gujarat, 390018 |
Sir,
Myself Vikas Rana . I ordered micromax led TV on 05.06.18 which have
following details:
Model no 42R99981FHD
By Flipkart order no – OD[protected]
Invoice no. FABBM[protected] DT:[protected]
Unfortunately I have purchased your product due to trust on Indian Brand but
from 29-JUNE’18 evening, my led TV not working. Micromax service
engineer came to home & check the T.V. & say that problem in panel box . Your T.V. under warranty . It will repair within
10 days as per micromax policy . But after more than 20 days, my
T.V. not repair .
I purchases, led T.V. with your behalf . Please do neefull to repair
Led T.V. immediate or replace with new one .
Also, I have sent 19 mails from 01st June 18 to 18th June 2018, However, every time Customer
care through their auto mailer has generated new ticket number. But unfortunately nobody from M/s Micromax has contacted me till lodging this complaint, I think, accountable personnel in M/s Micromax is not taking the complaints with required seriousness and gives an impression that they can afford to be casual on complaints.
You are requested to please do needful action for changing the led TV
with new one .
Please do needful action as soon as possible urgent basis
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