[Resolved]  Micromax Informatics — Micromax selfie q345

Address:	110092
Website:	Micromax Informatics

Dear sir,
I had purchased micromax q345 - selfilens on 10.03.2016 from s. k. telecom 2, a 115, opp. metro pillar no. 33, vikas marg, shakarpur, delhi 92. on 13.06.2016, suddenly while talking with one of my friends display of phone get off and nothing was visible on the screen. i had approached customer care centre at shakarpur, delhi on 17.06.2016 and had informed them that display is not working but some other functions like incoming calls and rings are working and even i am able to respond incoming calls properly. but the customer care executive stated me that display is dead due to liquid damaged which is not covered in warranty and they ask me to pay rs.2800.00 if i wish to get it repaired. i requested them to let explained what is the meaning of liquid damage and why it is not covered, they behave very rudely and returned the phone stating every customer come here to make us fool, by showing innocence. this phone had either dropped on hard surface, meet an accident or dropped in water due to that display fet damaged.in all three cases warranty is not covered. despite repeated explanation to them that none of the incidences happened they refuse to entertain and further to this they refused to give the same in writing. pl. help how to get resolution.